MSN Messenger Error Message: 81000378
While attempting to log into MSN Messenger this evening it kept giving me the error message: 81000378
It said something about being unable to load my contact list.
I thought, this might be something to do with MSN Messenger (eg: some part of it was down for maintenance).
Noticed it said it was all systems go!
Next chain of thought, everythings seems ok with MSN Messenger, so what about the .NET Passport login service?
And I also remembered that inside Hotmail, if you were logged into MSN Messenger you can see the online status of your contacts in your address book. Otherwise they would be marked as offline.
So to hit two nails at once, I just logged into Hotmail, that proved that .NET Passport was working. And then I noticed there was that “Offline” icon that you normally associate with a contact being offline placed right next to my hotmail address.
So I clicked on the drop down arrow, and selected “sign in”. I noticed then that MSN Messenger sitting on my system tray had logged in.
Next thought, cool, better remember this for next time! 
Update 06/07/2005: This post was written long ago, and I know there’s been a lot of comments to this post recently because there seems to have been a problem with MSN Messenger. Please note that I do not guarentee that what I wrote about will work for you. But it worked for me when I had experienced the problem back in January. If you end up wasting your time and it doesn’t work, then sorry about that!
– 05/10/2006 – Comments have now been closed off.
There are a lot of other, more useful resources out there that can offer help on this issue.
Other things to try:
- The Messenger Support Space.
- … logging in via MSN Web Messenger (then do a proper sign-out on that. Then try logging back in with your MSN Messenger client)
- … logging in via Meebo
If it all fails?
Just head to the Windows Live Messenger support area, and see how far that gets you.
Or alternatively, just take a break. Go for a walk, do something different.
February 2nd, 2005 at 09:45 am
Lol Lucky you! mines still not connected, tried everything you
did, any suggestions?
March 3rd, 2005 at 08:58 am
Help me!!!!! my msn no conect…….
March 4th, 2005 at 06:28 pm
I got the same error, but it was fixed the net tie I tried after reading this… I was going to try out your way, but when I was going to everything was working again:P
heh…
March 4th, 2005 at 06:29 pm
next time, not “net tie”… My keyboard is Fucked up!!
HugZ
March 4th, 2005 at 07:14 pm
Hey thank you!
I had the same problem today! and luckily I found your solution! It worked for me! Thanks a lot! This problem appears from time to time, and it’s really anoying me. At least, I know what I can do to logg in in adifferent way… Thanks again.
March 4th, 2005 at 07:36 pm
Wow! I got the same error message, read this entry, logged into Hotmail, minimised MSN Messenger Beta 7, selected Log in XYZ@hotmail.com bada-bing-bada-boom I’m in
Cheers
March 4th, 2005 at 07:42 pm
i am a comnputer technician and can guarentee u that ur resolution will not have resolved the problem, and that it was just luck that ur msn signed into the server
March 16th, 2005 at 08:24 am
i tried everything. nothing works for me. what do i doo!????….HELP!
March 22nd, 2005 at 06:26 am
Well, I finally got that method to work too!
I was getting the same error, and then stumbled on this thread.
The only problem I had was that I couldn’t find anywhere in my Hotmail account where I could change my Messenger status, and also could not see the status of my contacts.
Then, I thought maybe it was because I use Firefox as my web browser and figured you’d need to use IE for something like that.
So, I launched IE and followed your stpes. Itu worked!
I dunno why, but it did. Thanks!
April 1st, 2005 at 11:45 pm
I can only agree with Aaron….
and if you still keep having this problem just use e-messenger http://www.e-messenger.net
April 2nd, 2005 at 02:44 am
I think reading this entry makes msn work again! i’ve been having troubles signing in for ages now, read these entries n it suddenly works! how weird
Cheers!
April 2nd, 2005 at 04:09 am
At first i used Mozilla Firefox and i couldnt see the icon for the messenger status, i thought, you probably need Internet Explorer to see the icons, just my luck, i saw it on Internet Explorer:D, then i follwed all your directions and it didnt work for me… i guess, you win sum, you lose sum.
I lost this time
April 3rd, 2005 at 06:59 pm
I had the same problem to you,and I try on your solution,but it doesn’t work,the MSN still alert the error msg which error number is 81000378.
Is anyone knows other solution?
April 19th, 2005 at 06:22 am
Ok i hae a gmail acount. How the fuck do i make it work. This is pissing me off now
April 19th, 2005 at 06:26 am
Just log in later and problem will vanish
June 29th, 2005 at 01:20 am
just log in to hotmail and log out again, this clears u from .net passport then try messenger again.
July 2nd, 2005 at 06:48 pm
i also tried your solution..but it doesn’t work…
i tried to log in many many times…every time the problem appears….
July 3rd, 2005 at 05:15 pm
I also tried much times with this solution, but the problem still can’t be solved, is there any other methods? ….
July 6th, 2005 at 09:20 am
Aaron ur not by any chance a technician in cork, ireland are u? anyway thats a wee bit off topic, i’ve had this problem, tried this “back door” method, but to no avail. would love to know what this thing is about, as the official help page for MSN is unaccessable for me at least, i’ve pretty much nowhere else that i can try….
July 6th, 2005 at 09:27 am
also, thanks for the link to e-messenger, but that wont work either, it logs me in and all that, but my javascript stuff isnt configured right, nothing displays except links etc…
July 6th, 2005 at 09:42 am
Great tips! This worked for me! Stupid Microsoft
July 6th, 2005 at 09:46 am
hit start – run – regsvr32 softpub.dll
July 6th, 2005 at 09:47 am
what is wrong it keeps saying this???
July 6th, 2005 at 09:49 am
I have the same problem right now. I’ve tried everything and even tried downloading msn 6.2, and 7.0. Please help me out.
July 6th, 2005 at 09:50 am
Hi;
The Microsoft MSN Network seems to be undergoing some repairs. This is causing various errors when trying to sign in.
Don’t change anything – it’s not a problem on your end. From time to time the Messenger network undergoes repairs, maintenance & upgrades.
If you start messing with your Messenger you run the risk of creating a problem – when one doesn’t exist.
The answer right now is to wait a while until the MSN crew fixes, upgrades or repairs the network.
If the problem persists after the network is repaired then you might actually have a problem on your end.
July 6th, 2005 at 09:55 am
oh my god its not working!! u lierd!! god! it doesnt work and im mad!!
July 6th, 2005 at 10:01 am
i too am having the same problem, i went to the hotmail site and did follows and it work i was able to log on but still no contacts!
July 6th, 2005 at 10:04 am
hey everybody, i HAD the problem the first idea works to say…but i believe i know why…my best guess is, you all lost your internet instantly and u were thought to be connected on the server side and the first solution works because when you log in well of coures the server knows you’re logged in..i’m sure the problem is a conflict bettween a user who is online who cannot sign out, but in realit they are not even signed in…ok i’m babbling sorry…if you still have a problem petersfield log into MSN using emessenger like someone said and make sure you log out the anoying way…insted of clicking the close button…you should beable to log in after that…hopefully i didn’t just put usless information into the forum…oh by the way Aaron…don’t use the power you get from saying you’re a computer tech…i am prod to say i’m not microsoft cirtified because that way i know the hacky ways to do thing insted of the ways everyone else trys…
July 6th, 2005 at 10:29 am
Hi All
I agree with 15yrcomptech.
I was having a heck of a time getting into MSN this morning and tried all sorts of things to try and get it working, but the wierd thing was that the very first time that I tried to log in MSN told me that I had tried to log on too many times incorrectly – which didn’t make sense and then the subsequent times it gave me the error message all of you had.
So I logged into hotmail and tried to look at 1 of my contacts but it told me that there weren’t available. So I went into WebMessenger and signed in without a problem and then signed out properly.
Then I was able to sign in to msn messenger .
But in between all of this you get the Error: 81000314 as well you should try steph’s suggestion above and re-register one of the messenger dlls.
Hope that helps.
Su
July 6th, 2005 at 10:30 am
well will i did exactly as you told me it worked BUT
i came to log in again and i got the same error so i dont think you fixed teh problem u just found a way inside
is it bcoz our contacts lists are too full
michaelmoss318@msn.com email me
July 6th, 2005 at 10:30 am
,,,vero – quite correct.. good advice from ron too.. but come on people, you dont need to be a rocket scientist to realise that from time to time systems fail or require some sort of maintenance. my messenger failed 20minutes ago now but the net still works, but even if it didn’t it’s no cause for alarm.. might i suggest going & playing tidley winks for an hour or so,, or go shopping,, or whatever.. ‘cos at the end of the day these problems are all covered by age old adages,, i.e. ‘if it aint broke – don’t try to fix it !’ & ‘a watched kettle will undoubtably take 3 & a half weeks to boil’….
oh, p.s. emessenger suxx ass big time… so there
July 6th, 2005 at 11:05 am
Thank you for the help! I was going bonkers trying to figure out how to fix this or what I had done to cause it. When Signing in the main msn window I changed sign in as from offline to online and it fixed the problem. Thanks again for the help. Have fun !
July 6th, 2005 at 11:43 am
someone mentiond having a lot of contacts… maybe it happens to us with a lot. how many do all of you guys have… i have about 200.. so maybe its if you have a lot of contacts
CC
p.s. im so glad they made the max contact limit higher… i dont know what it is.. buts it’s not 150 anymore
July 6th, 2005 at 12:06 pm
[...] k’s like MSN Messenger’s been down again. I’ve gotten about 1000 hits on that post I wrote awhile ago about the MSN Messenger Error “ [...]
July 6th, 2005 at 12:17 pm
i was having the same prob today, tried everything i’ve read, the only fix for me was to open messneger, click on tools then options, go to connection, click on advanced settings and uncheck the tcp box, worked first time on mine when nothing else would, hope that might help ……..
July 6th, 2005 at 12:23 pm
I either get error message 81000377 or 81000378
I’ve been trying to login for 4 hours now and haven’t been able to at all!
MSN Messenger will definitely be losing users this way! Luckily I can still use AIM and Yahoo.
According to this blog site this is a common occurence with MSN Messenger. That’s pretty bad!
July 6th, 2005 at 12:24 pm
I think its a thing with the new integration with Hotmail (quote ‘Easy integration with MSN Messenger – Utilize the same Contact Lists’) As soon as I visit the Hotmail page, the problem goes away…
July 6th, 2005 at 12:26 pm
OMG!!! I was actually able to login. RIGHT after sending my previous message. I was loging into AIM at the same time and all of the sudden MSN Messenger logged in!
July 6th, 2005 at 12:48 pm
my msn have a problem that is call 8000378 and have an other error number 800377 and the an other 8000314 i don’t kwon what I have to do..just quit?? or just wait please answer bye xoxo
July 6th, 2005 at 01:43 pm
It dosen’t help a code keeps comin’ up
sorry it dosn’t help
wish it did but it ain’t
what kind a blog is that
why have it when it aint’ helpin a kid
seeeeeeeee yyaaaaaaaaaaaaa
July 6th, 2005 at 02:06 pm
I don’t know why or how, but I had the same error message today, I tried signing in again and again and it didn’t work, and then finally resorted to googling the error and, well, here I am and it worked! Only the second time I tried though, and maybe this has something to do with it (though maybe it doesn’t):
First time I logged into hotmail and clicked Sign In on the drop down menu, I still had messenger running behind and the sign-in screen and the error message were still up. I thought what the heck so I tried closing down messenger and then it was after I did that that your method worked… strange strange stuff but whatever it’s working so I’m happy!
July 6th, 2005 at 02:11 pm
Hey just wanted to say thankyou so much…i had the same exact problem and tried what u said and it worked instantly…you are a genius!!!!!!!!!!
July 9th, 2005 at 05:59 pm
mine keeps jumping from ‘81000377′ to 81000378′ to ‘temporarily unavailable’, never signs in. Whats does ‘contact list no available’ mean anyway, sounds like a network problem, not something on my comp. Shouldnt they release some sort of official statement to let us know its down?
July 9th, 2005 at 06:17 pm
I’m experiencing the same problem with error code 81000377. Some one said having too many contacts would have caused the problem. But I’ve just 23 contacts. Still I’m not able to sign in. I’ve tried all methods suggested in this forum. Nothing works for me.
July 9th, 2005 at 11:09 pm
take it easy,just wait….i just waited for 1h, and it came back to normal.
July 12th, 2005 at 12:22 am
HELP!…..i havent been able to sign in to msn messenger for 3 an a half years now….keep getting the error code 81000378…
July 21st, 2005 at 06:23 pm
i tried your way but it still didnt work so how do i fix it because it keeps coming up with the service is temperarily unavailable. so please HELP!!! because i really love msn and i can’t relly live with out it lol. tell me what to do please?
July 23rd, 2005 at 06:20 am
thnx this advice rly worked
August 23rd, 2005 at 07:18 am
my fu*king msn aint working how i sort it out i tried the opinion on this site and no luck plz help add me bye the way haztheman92@hotmail.com
August 23rd, 2005 at 03:57 pm
I have the same problem(81000314). And I tried your method and it still not work (>
September 6th, 2005 at 05:42 am
How come I NEVER have any of these errors or issues with Yahoo or AOL? Doesnt matter what settings I have for my firewall, if they can get thru so should messenger. Then you throw in .NET services and it all goes to hell and handbag. I am FED up with MSN messenger. It seems every other day I have to dig through blogs to figure out how to get around BS errors I get. Ridiculous….
September 17th, 2005 at 12:48 am
it worked for me, thanks for the advise!
September 17th, 2005 at 01:12 pm
I tried logging into my hotmail account and signing into my msm that way…it worked rigth away…good luck
October 2nd, 2005 at 10:44 pm
hi i download msn 7.5 now it is not working (81000314) i deleted msn 7.4 and went back to 7.0 and it is still not working i have tried to remove 7.0 from my pc and it says there is a patch missing
October 15th, 2005 at 06:55 am
Aloha!!
First off my friend is having the same problem!! We both can’t get on and nothing e do works! It is all caused by this stupid upgrade!! I NEED HELP B4 I BLOW UP!!!!!!!
October 15th, 2005 at 07:01 am
14 Oct 2005
Thank’s!!
I had tried everything all day!
and the only thing realy worked was your tip…=)!!
So, It worked for me too, thanks for the advise!
Thanks!
Karla from Mexico
October 15th, 2005 at 07:02 am
Hey, it actually worked. Thanks.
October 15th, 2005 at 07:33 am
thanks man you’re a lifesaver!
October 19th, 2005 at 03:00 am
THANKX FOE FIXING
October 23rd, 2005 at 01:35 am
I´ve tried to log in to msn messenger, but I have a fucking problem with “81000378″ I´ve don´t know what to do.. “My contactlist isn´s avalible.. ” healp me.
October 23rd, 2005 at 01:36 am
it doesn’t work. T.T
stupid stupid stupid stupid MSN
help me
October 23rd, 2005 at 02:10 am
msn is bullshit, same f8cking error, bull crap
October 23rd, 2005 at 02:10 am
GAWD!!!!!!!!!!!! IT DOESNT WORK!!!!!!!!!!! IM GETTIN SOOOO PISSED RIGHT NOW! why did i have to deserve this? is it cuz i have too many contacts or what? my friends have more contacts than i do!!! so why me?! what’s wrong with my contact list!?! and why can’t i get online?! i tried EVERYTHING! gawd, stupid technology……if neone can help, id seriously would try everything to work cuz msn is like, frickin awesome until this showed up!!!!!!!!!!!!!!!!
October 23rd, 2005 at 02:14 am
All,
The issue is MSN’s Uk allocation of servers over loading with the volume of users routing from the uk.
Msn on failure to connect msn will attempt other servers falling over from server to server (switchboards) untill it gets a connecton.
The reson hotmail works is because this used a direct sign in to .net into the usa sign in route. The demand and load capabillites for this are huge.
Upon creating a sucsssefull conection to the service via this route allows other applictions to pick up and us teh connection.
Msn messsager is designed (very cleverly) to auto detect an exsiting service connection and use that.
Regards
Your Local Microsoft Techi
PS service status will never change its just a PR status message.
(Techis have also doctored it due to the fact if that ever showed a failure that would be there jobs gone)
October 23rd, 2005 at 02:24 am
Thank you very much Will!. It worked.
October 23rd, 2005 at 02:31 am
ı cant enter the systm
October 23rd, 2005 at 02:38 am
easy does it: log out, log in.
October 23rd, 2005 at 02:39 am
Well I had this problem all day!, I signed in here & guess what? msn signed it all by its self! magic ah?
October 23rd, 2005 at 03:23 am
Hi,
What worked for me:
I normaly always log on with the status OFFLINE. That did not work. Tried to logon as NOT AVAilABLE: same thing still error 81000378.
Then I decided (based on this thread) to log on as ONLINE and it went without an issue. Version 7: logon with the status you want to.
Hope it works!
Cya
Sander (holland)
October 23rd, 2005 at 05:06 am
Your solution worked for me. I had waited, tried signing in MANY times, restarted my computer ….nothing worked. Logged into Hotmail, clicked the dropdown by my offline Icon, clicked sign in and BOOM….I was logged in. I think the computer technician who says you are wrong is probably as helpful as most IT people who think they know everything. It definitely worked!! Thanks……
October 23rd, 2005 at 09:09 am
hello
thanks a lot ..
i had same problem too… but now it works
i changed my msn status offline to online than again online, now amazing it works
October 23rd, 2005 at 09:59 am
Sorry I didn’t understand since I dont speak English, (but I tried, ejjejeje)
October 23rd, 2005 at 12:17 pm
[...] Digging deeper, I think I’ve probably found the explaination I was after: The top requested page, aside from the RSS feeds was the following: http://will.id.au/blog/archive/2005/01/23/msn-messenger-error-message-81000378 [...]
October 24th, 2005 at 03:58 am
im still having the problem regardless of going through the msn trouble shooting pages, and methods. the first method described above isnt working, nor are any of the other methods. hopefully something works eventually.
October 24th, 2005 at 04:09 am
i tried logging into msn web messenger, and spoke to a friend quickly, then when i logged off of that i tried again with the messenger which is on my computer and i am currently online.
so hopefully it might help to try that
-log onto msn web messenger,
-log out
-log on to normal messenger
good luck.
October 25th, 2005 at 01:44 am
Thank you beccause mine works now with this technic
October 26th, 2005 at 01:48 am
Thank you. i solved this problem.
you’re very kind.
thank you.
October 28th, 2005 at 05:02 am
This one worked out for me well! I just logged on to hotmail.com and then MSN wasn’t b*tching anymore.
THANKS! ^^
November 8th, 2005 at 09:35 am
HELP! I sign into my email but it just doesnt realy sign me in, it has a red and white X, on my online contacts thing, and i try to sign ion on a my imac and it works, even the store computer! Please help me! I really REALLY need help!!!!!!
please email me as posible!!
November 26th, 2005 at 08:04 pm
I really need help, all the links on my msn aren’t working. I can’t view anyone’s profiles, msn spaces and I cant even access my hotmail via the button on messenger. What is going on?? Please help!!
December 26th, 2005 at 10:54 am
ok
THIS SHIT IS GETTIN ON MY NERVER.I LIKE HAVE MSN MESSENGER 7.5 AND WHENEVER I TRY TO SIGN IN IS SAYS THAT MSN MESSENGER SREVICE IS TEMPORIARLY UNAVAILABLE.
I CANT LIKE CHECK MY MAIL OR ANYTHING.
SOME ONE PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPLZ HELP
I’M SERIOUSLY GOING OUT OF MIND.
December 29th, 2005 at 03:25 am
esta cosa es una mierda no mke dejaa entrarr a mi msn me dice que mi lista de contactos no taa no se k mierdaa
mesenger choto tngo que hablar cn un mton de personaass i esta mierda no m andaaa!
January 13th, 2006 at 04:49 am
no me conecta me sale error 81000378 ,porqe??
January 13th, 2006 at 04:50 am
me gustaria saber como solucionar esto y saber si es por error del msn o porqe alguien se conecta con mi direccion gracias
January 30th, 2006 at 01:04 pm
everytime i try to look at someones profile.. it alwayz goes to the Msn Space thing.. can anyone tell me how to get rid of that and make it go back to the way it was?!?
February 8th, 2006 at 05:11 am
msn 7.0 not working
February 25th, 2006 at 07:23 am
sounds jolly trivial but i just unchecked all the
remember me
remember my password
sign in automatically
boxes so there were no ticks in any of them and mine worked
who knows – only has msn for 2 weeks still a novice – very annoying when you want to talk to someone special
March 22nd, 2006 at 05:28 am
thanks.. it worked for me
April 17th, 2006 at 05:37 am
my msn is not working and i have installed it again what is the problem?
April 18th, 2006 at 02:43 am
ok i keep getting the error message signing in to msn messenger failed because the service is temporarily unavailable please try again later.
81000314. ive been trying to log back on for about 4 1/2 hours now and it still wont have it ive tried every possible way to fix this and it still wont sign me in.
ive spoken to about 15 other people and they have all said that there msn is working fine??
what else can i do??
April 18th, 2006 at 03:41 am
Thanks a lot Dawn.
I tried you’re solution and it worked as a glove….
greetz,
gdzilla
April 18th, 2006 at 04:27 am
Just happened to me, tried the above methods with no avail. Is this something that I just have to wait out? And if so anyone have a kind of time line for the latest screw up my microsoft?
Steve
April 22nd, 2006 at 04:22 pm
having problems signing into msn messenger. keeps diplaying troubleshotting error 80072efd. i have tried everything. do you have any hints i can try to get it working again. it also says gateway apeared to be offline, but i am connected. what’s that all about?
please help, it’s driving me crazy.
thanking you
yours sincerely sarah.
April 24th, 2006 at 06:05 am
can anybody help me please?? when i sign into msn messenger it freezes and says this program is not responding, but the rest of my pc runs fine, then it comes up with a box saying end now and send error report, iv tried using a diffrent and lower version, iv tried uninstalling and reinstalling, iv tried repairing it, iv tried using a higher version, iv tried restarting loads of times, and iv tried running it with nothing else running.. yet my pc is only 5 weeks old!?….. iv tried everything can anbody help me please?
May 4th, 2006 at 06:52 am
i kepp having troubleshoot i it will not let me log in
May 9th, 2006 at 07:38 am
i cant get anything to work!!!!
been logged out for ages now and tried like everyones methods but im having no luck!!
if u can help i’d luv you!!!
please??
May 11th, 2006 at 01:35 am
everytime i go onto msn messenger it lets me sign on fine but then to some people i am offline and then to others it is sayin that i am online! i reallly dont get it bcoz i actually am online? ANY ONE HELP!
May 17th, 2006 at 05:29 am
I been logged out for a few hours, driving me mad, tried restarting the computer, signing into Windows Messenger and eMessenger, tried unclicking the boxes, tried signing into two other computers, but no luck!! I guess that if any of these ideas work, it’s just sheer luck, but I’m getting fed up.
May 17th, 2006 at 08:38 am
any1 else getting error 81000314?!?!?!??!!? what do i do
been trying to sign in EVERYWHERE for last 2 hours and not happening. cheers.
May 17th, 2006 at 09:17 am
yo dude, i got the same PROBLEM, AGH THIS IS PISSING ME FACKING OFF SO MUCH, it’s been 3 hours so far…
May 17th, 2006 at 09:35 am
I have problem 81000314, cant sign in EVERYWHERE with my main msn account. But i can sign in with other accounts on the same computer. Anyone have any solutions?
May 19th, 2006 at 08:27 pm
Kudos to you mate. I’ve not had this problem before (had just about every other one!)
Your solution worked fine! Cheers.
May 20th, 2006 at 01:40 am
OMG I don’t know why, and wouldn’t believe it had I not experienced it, but this worked.
I’ve been having an 81000314 error for hours. I tried all of the install/uninstalls, different versions, different accounts (which worked!), logging into hotmail first.. everything I could think of/find.
Turns out you have to log into hotmail using IE NOT Firefox, and use the dropdown menu where it says “Offline” and select signin.
Long time listener first time caller.
Worked a charm.
Thankyou guys.
May 20th, 2006 at 01:42 am
P.S. We really need to learn not to be so dependant on a stupid li’l messaging client! Sad sad lives.
May 23rd, 2006 at 03:05 am
Well, if your using firefox, this worked for me…
tools tab (on firefox), privacy, clear history, cookies and cache.
May 25th, 2006 at 09:19 pm
Can someone please help. I’ve been using e-messengerat work for a week now after my IT department came and locked off everything on my new PC (inc msn messenger v7.5). Yesterday I trued logging in and kept getting an error message “Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.†I’ve got other friends to try and log in via e-messenger and they have been able to get through. Any ideas why it won’t work for me?
June 1st, 2006 at 05:01 pm
Had the same problem (Erorr 81000314). It occurred after I took MSN advise and updated Messenger (won’t make that mistake a second time!). Solved it by right clicking on the systray cion and selecting ‘Sign in as …’
Hope that helps someone else too.
Chris.
June 8th, 2006 at 07:09 am
my msn messenger has a problem i carnt talk to any of my freinds and when i log on it dosnt say their names next to their disply pictures when i atempt to talk to 1 of my freinds it say their is an error but i dont no what is wrong
June 9th, 2006 at 09:30 am
try this, might help: http://www.imzers.com/msn/solve/error-code-0×81000314
June 9th, 2006 at 09:54 am
yeee more errors right now. 81000377 in particular but msn site says all systems stable, grr.
June 9th, 2006 at 09:55 am
lol holy shit the solution really IS submitting a post here, it works now.
June 9th, 2006 at 10:39 am
hey how you doin’
test
June 9th, 2006 at 10:41 am
tried ur solution ref offline tab that i too hadnt noticed,and had no effect…but not one to give up i tried it another 6-7 times till it actualy worked and connected me lol….(1st 5-6 times conected me mind,but wouldnt show my contact list which was pretty pointless…last time connected tho it did and all fine so much appreciated!!
June 17th, 2006 at 08:13 am
abey is bemare ko theek karo ki s kamm ke app log
kasam se eik cheez ki solution nahi nikall sakte
help me plz
java script ka msg display ho raha hai
:’(
:’(
:’(
June 22nd, 2006 at 06:58 am
hello i have A PROBLEM with 81000314 and i don`t know what`s that lol plz help me!!
June 24th, 2006 at 01:21 am
perfect mate .. i juz tried that and it worked
June 28th, 2006 at 02:31 pm
Yeah it worked for me too….but it did not work immediately after trying your method….i had to wait for a while and when i tried again it worked…. so now i am confused what exactly the problem was….
July 1st, 2006 at 07:55 am
I GOT MSN ERROR 81000314 AND I DUNNO WHAT TO DO ABOUT IT! ITS BEEN LIKE IT ON AND OFF FOR A FEW DAYS NOW!
July 2nd, 2006 at 01:34 am
i ve got 81000314 too all day and tried all thing but it dosent work,im afriad no way to solve .
July 3rd, 2006 at 12:01 pm
Same error…grrr… I hope this works (LOL)
July 3rd, 2006 at 12:49 pm
I get the 81000314 error with main log in, but other works fine. Tried installing the LIVE messenger, still no luck, then finally able to get on. That lasted maybe 2 days, not back to getting error message, and again only on main login. When I tried the signing in messenger through hotmail in IE, it fails. Shall keep trying, see if does work eventually.
July 13th, 2006 at 04:47 am
i need helph! i tried all this things ann nothing works! can somwone give me an corect answer!???
July 16th, 2006 at 02:34 am
hey for a long time i havent been able to use msn, so now i jus use windows messenger, however id really like to solve the problem im having signing in.
basically it seems like its signing in to msn (msn 7.5) but then it comes up saying:
Messenger has encountered a problem and needs to close. We are sorry for the inconvenience.
and when i looked further through the information it says for the error type:
AppName: msnmsgr.exe AppVer: 7.5.324.0 ModName: msnmsgr.exe
ModVer: 7.5.324.0 Offset: 00209a68
anyone know whats rong with it? it hasnt worked for about 9 months!
ive tried deleting it and reloading it, but that hasnt worked, and ive tried lower versions of msn and they havent worked eithe.r anyone know how to help?
thanks
love lucie xxxx
July 17th, 2006 at 01:57 pm
When I sign into msn I says I have no contacts. Then I resigned myself in, and i only had half my contacts, some of which i have no clue who they are… Why is this? and how do i fix it
July 26th, 2006 at 07:25 am
help my msn is death
July 26th, 2006 at 10:03 am
I have had the same problem now for hours, claims my contactlist is unavailable. Tried the tips above, nothing worked. So I downloaded the latest version of msn messenger…now i can log on but it claims I have no contacts and that I should start adding contatcs
Are they gone forever???
Wish all my friends had skype, it never fails me, msn has always had a mind of its own.
July 26th, 2006 at 10:57 am
GAH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I’ve tried everything here! Nothing at all works! I’ve tried switching the “Always sign in as …..” thing and just about everything else, but nothing!!!!
SOMEBODY HELP!!!!!!!!1
July 28th, 2006 at 09:19 am
Logged in today, and all my contacts where there again..phew…writing ALL my contacts down on a piece of paper now and putting it in a safe place
Lost all my e-mails once in a hotmail-account which I never got back. Gonna learn from that lesson.
July 28th, 2006 at 09:52 am
Why don’t u guy’z try a system restore….works for sure…..well it did work for me….
Start>All Prog>Accessories>System Tools>System restore…..
Choose a system restore point…..and yeah your MSN should work fine once it’z done…..
August 14th, 2006 at 10:52 pm
Someone Please Help Me..
Ive Had Msn Live Now For A Few Months & it was workin fyn
and now its gone all weird and it keeps sayin troubleshoot when i try and sign in
But its onli on my account bcuz my sisters works and we use the same computer :S
and my old msn account works
it keeps sayin there is an error and ive tried so much to try and get it to work but its useless
PPLLLZZZZ HELP ME
August 29th, 2006 at 04:07 pm
my msn messager comes up with sorry for this asscole or wat ever then it says send report oe dont send or it says ok is that wat happens toy you
September 11th, 2006 at 08:12 pm
81000314
Yes I am yet another frustrated Live MSN user.
It’s crap crap crap, I never had any of this crap with the old versions.
I have had a few of these error messages in the last few months and I”M VERY QUICKLY GETTING OVER THEM!!!
They are a different error number every time and this time it’s
81000314
Can you please shed some light??
Cheers
C
September 11th, 2006 at 08:15 pm
oi! u liar! it didnt work 4 me!! damit!!
September 11th, 2006 at 08:56 pm
ive read through most of this page and none have worked for me, ive restarted my computer, tried to sign in through hotmail, tried to sign in through a different version of mesenger, tried to sign in on another account, continuously clicked until i cant stand the sound of the error ping, anyone got any ideas?
September 11th, 2006 at 09:43 pm
i honestly hav no idea what to do, real annoying, i remember having this problem a month or so ago and jus used web messenger for the day then it started working later on
but be cool if someone knew why it does it
September 11th, 2006 at 10:21 pm
MSN has a mind of its own as previous people have said! I tried a few times to login and it didnt work. Got a new IP from my ISP and that still didnt help. Used another hotmail account which worked straight away. Tried my original one and it didnt work. Got frustrated and kept clicking connect and it eventually worked .. piece of shite! Everyone should migrate to something else but then that would be to difficult for the majority .. peace!
September 11th, 2006 at 10:28 pm
Try the solution here:
http://forums.whirlpool.net.au/forum-replies.cfm?t=589017&p=2#r38
There seems to be an outtage on one of the MSN servers.
September 11th, 2006 at 10:36 pm
i hate this msn erro bullshit i am getinng so ******* anger it is not a joke
September 11th, 2006 at 10:41 pm
hi
error code-800314 someone help!!!!!!!!!!arrrrrrgh
it seems wen signin in contact list cannot b found!!!!!!
September 11th, 2006 at 10:59 pm
Guys this really works…
add these two line to HOSTS file…
65.54.239.80 messenger.hotmail.com
65.54.239.80 dp.msnmessenger.akadns.net
remember to remove them after two or three days since dats a temporary solution!
September 12th, 2006 at 12:46 am
Dear all if you have not heard simply add these addresses to the following
file that should be opened with notepad and MSN will work.
C:\WINDOWS\system32\drivers\etc\hosts – (When you open the ETC folder open
the HOSTS file using notepad).
insert the following addresses:
65.54.239.80 messenger.hotmail.com
65.54.239.80 dp.msnmessenger.skadns.net
(INSERT THEM DIRECTLY UNDER THE OTHER 2 ADDRESSES AND ALIGN THEM WITH TAB.)
Easy done … good luck.
September 12th, 2006 at 12:48 am
Man! freaken error code: 81000314!!!!….what the hell is happening! i;m gettin really pissed off!!!!!!! please if some1 knows how to reslove this error, let me know on anhthitrinh603@yaoo.com!
September 13th, 2006 at 06:24 am
I have perhaps stumbled across a possible solution.
My colleagues and I communicate and share files with windows live messenger, so I know other accounts and passwords associated with my business. Being unable to login with my own account (the error message……) I logged in on my computer using a colleague’s hotmail address. I then logged out and closed messenger down.
When I started the messenger program up again it went straight into my account, with no error message. Is this pure chance, a coincidence, or a way round it?
October 3rd, 2006 at 04:22 pm
Pls help!!!
October 3rd, 2006 at 05:36 pm
nuthin workd 4 me?????????????????????????
October 3rd, 2006 at 05:39 pm
i got error 81000387 and cann’t to use msn all day. Pls help!!!
October 3rd, 2006 at 06:21 pm
had the same problem to you,and I try on your solution,but it doesn’t work,the MSN still alert the error msg which error number is 81000378.
Is anyone knows other solution?
October 3rd, 2006 at 08:46 pm
no puedo abrir mi MSN, me dice que tengo error 81000378, no se ques??
October 3rd, 2006 at 09:08 pm
i need help
i am trying to log into msn but i get the error message:81000378.and the problem is when i use another mail address i can get easily into msn without problems. what can i do??????
October 3rd, 2006 at 09:36 pm
hi i am having the same problem
but i don’t actually have a hotmail account
mines aol (damn) so your solution did not work for me
is there any other way round it
if so
please tell me cos i have been waiting for msn since yesterday and i’m getting a bit fed up now
October 3rd, 2006 at 10:59 pm
Help me!!!!! my msn no conect
October 3rd, 2006 at 11:25 pm
i am trying to log into msn but i get the error message:81000378.
October 4th, 2006 at 12:24 am
hi, having the problem with 81000378….. have got another acount and that works fine…. now what????
October 4th, 2006 at 12:30 am
i have the same problem happend about 8:00 EST on october 2nd.
i have tried all the tricks here still getting the problem.
ether MSN is having some royal issues with the server my contact list is on. or god knows what it could be. i cant login through webmessenger, emessenger, cant login useing a different computer, clicking signin in hotmail dont work.
but from the number of people on here having the issue today id say its a microsoft issue with a server.
October 4th, 2006 at 12:36 am
lucky you mine still wont work !!
October 4th, 2006 at 12:49 am
Seems like alot of people are having the same problem as I do… Looks like a MSN problem to me, hope they will fix soon…
October 4th, 2006 at 01:09 am
error 8000378, my msn not open. i don´t know english, but…I NEED HELP, please. do you help me? why is the reason of this error attack my msn?
October 4th, 2006 at 01:15 am
its a network wide problem for certain people, all my college class today could login, but as for me i couldnt login via home or college same error message as above, guess we just need to ride it out.
October 4th, 2006 at 01:18 am
Error 81000314, error 81000377 or error 81000378: Your contact list is not available
Your address book or contact list is not available or is in read-only mode. Wait a few minutes, and then try to sign in again.
October 4th, 2006 at 01:32 am
ayuda. no puedo entrar a mi msn, me dice que mi lista de contactos no esta disponible, que hago?
no se mucho de ingles, asi que agradeceria que si alguien sabe lo que hacer(y sabe algo de español) me pudiera ayudar, por favor. es muy importante. mi vida academica esta en juego.
gracias
October 4th, 2006 at 02:32 am
Hello.
I have the same problem as many people above – getting the error message 81000378 saying, that my contact list is not available so the MSN is unable to sign in.
First of all I would like to calm everybody down who is really upset about this error. I can tell you that I have tried everything (and I mean everything) to make my MSN work again, but unfortunately with no success.
So, what could be wrong with your MSN program? The answer is: Nothing is wrong with your MSN program, there is something wrong with your MSN account. Re-Installing your MSN will not help, because your contact list is not saved on your PC, but on Hotmail’s server in your account. Since there is no option to make your contact list available when signed in on Hotmail’s website, you have only 2 possible solutions:
1.) Wait for a while. This “while” can take from several minutes to several hours, maybe even days, so do not get upset, angry or nervous if your MSN will not sign in in about few minutes. (Mine did not sign in for 2 days!) After waiting try logging back into the MSN. If it works – lucky you, enjoy again chatting with your friends! If it does not work – try the second solution written bellow.
2.) Make a new MSN account. You will probably say “Good solution – NOT!” Well, trust me. It is the only thing you can do if you want to chat with your friends again. And it is even faster way to get back into “chat business” than waiting for your contact list to be available again. But now you will say “OK, I can make another account, but it won’t serve me, since I don’t remember my contact’s MSN addresses.
” Well, guess what? YOU CAN GET THE ADDRESSES! 
Go to http://www.hotmail.com and sign in with your msn account that does not work on msn. Click the CONTACTS button and voila – you now have all the addresses that are in your MSN! It seems that hotmail services and messenger services run on two different servers, and that is why you are able to sign into hotmail, even if you cannot sign into MSN. (Correct me if I am wrong, but this is how I understand the possibility of signing into hotmail whether MSN is available or not.)
So, this would be all. I regret that I was unable to give you some software style solution – if I knew a working software solution I would tell you right away! Just remember one thing – DO NOT PANIC IF YOUR MSN WILL NOT SIGN IN! TRY ONE OF TWO POSSIBLE SOLUTIONS OF MINE – ONE OF THEM WILL DEFINITELY WORK!
-Sincerely,
InTenZz
P.S. If you do not like my solutions, then send an e-mail to hotmail staff to help you sort out the problem or whatever… But since they will probably tell you that you should only wait for a while for the MSN to start working back, I think it is a bit worthless…
October 4th, 2006 at 03:04 am
i tryed it n still wnt work arrrh lol
thanks anyway xx
October 4th, 2006 at 04:31 am
hmmm looks like i have the same problem as everyone
, i tried your thread but doesn’t work, got any sugestions, or will it just sort its self out within a few days, need it back soon to contact people, they dont seem to read their email, if anyone is worried about losing all their contacts, get them back by looking on msn under contacts and therefore re-typing them into your new hotmail account(havn’t done that, its a suggestion)
October 4th, 2006 at 06:04 am
I’m a life saver you can call me, My real name is JACK, I’m a computer tech., the solution for your problem is the following : Download MSN Messenger 8.0 or higher, here’s the link : http://www.msgshit.com/downloads/605/Windows-Live-Messenger-8.1-Beta.html
Wish you all good luck, Bye
October 4th, 2006 at 06:05 am
can somebody please better explain this solution? i dont understand it all all. Where am i inserting what? and how do i get to the place where im inserting it?
C:\WINDOWS\system32\drivers\etc\hosts – (When you open the ETC folder open
the HOSTS file using notepad).
insert the following addresses:
65.54.239.80 messenger.hotmail.com
65.54.239.80 dp.msnmessenger.skadns.net
October 4th, 2006 at 06:23 am
hi i am having the same problem
but i don’t actually have a hotmail account
mines aol (damn) so your solution did not work for me
is there any other way round it
if so
please tell me cos i have been waiting for msn since yesterday and i’m getting a bit fed up now